FOR IMMEDIATE RELEASE:
Tandem Theory Client Service Team Recognizes Career Growth with Three Promotions
Dallas, Texas (October 22, 2020):
In recognition of their consistent, results-driven work, Tandem Theory recently promoted three outstanding Client Service team members. Lauren Glover and Kim Flobeck have been promoted to Account Director, while Anna Beeck has been promoted to Account Executive. All three team members, known as Theorists, have been instrumental in helping the agency retain and grow its full client roster during the COVID-19 pandemic.
Glover, Flobeck and Beeck are responsible for delivering strategic, holistic solutions and a frictionless customer experience with a clear understanding of the business and marketing goals of each client. By ensuring timelines are met and all deliverables exceed client expectations, the entire Client Services team plays an integral role in retaining existing clients and developing additional business opportunities.
“I continue to be consistently impressed by the hard work, talent, and deep knowledge found on our Client Services team,” said Megan Flynn, EVP, Client Partner. “Lauren, Kim, and Anna have all demonstrated their ability to handle their growing workloads as Tandem expands, and they continue to embody our core values of Teamwork, Transparency, and Trust. I’m proud to witness their growth within the company.”
All three Theorists champion the values and behaviors at the core of the agency’s culture-first approach: Teamwork, Transparency, and Trust. In fact, each has won the peer-nominated Tandem T3 Award in recognition of their commitment to these values. Colleagues say Flobeck is the embodiment of teamwork and is always ready to jump in to help, while Glover’s transparency makes her an excellent advocate for clients and teammates, and Beeck is trusted for her follow-through and in-depth knowledge of her clients’ business.
About Tandem Theory: Tandem Theory is a customer experience agency that relaunched in 2019. The agency is built on the proven theory that analytics + applied analytics deliver frictionless customer experiences that help marketers drive stronger financial results.
Tandem Theory executes on this idea by providing solutions that reveal the analytics gold in data chaos, leverage insight into practical omnichannel strategies, remove friction and inconsistencies across the customer experience, and eliminate gaps in technology. We’re driven to excel in these areas by infusing our culture with an unmatched entrepreneurial spirit.
Headquartered in Dallas, Texas, Tandem Theory partners with several leading brands. These brands value working with an agency led by a proven team that provides simple but impactful solutions, transparent pricing, and performance-based compensation.