Named as a Best Place to Work by the Dallas Business Journal, we have a strong passion for working with our clients, their brands and each other. We’re looking for dedicated Theorists who believe in teamwork and never settle for anything less than the best.
Designer
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CREATIVE
Designer
DALLAS, TX
You’ve got grit and a deep desire to design and contribute to the creation of amazing experiences. You’re
comfortable moving from one project to another, and you’re willing to do whatever it takes to see a project
through. You enjoy the production, repurposing, resizing, and rethinking existing design systems as much
as you like crafting new ones.
You sweat the details and expect others to do the same. You’ve made it where you are by embracing every
challenge and seeing every challenge as an opportunity. You want to learn and grow, and you obsess over
everything. Ultimately, you want to work with talented people to do the type of work others are envious of. To
you, designing is not just a job; it’s a lifestyle. And you’ll do what it takes to exceed expectations.
2+ years of design and work in print and digital channels.
Knowledge of visual design, user-centered experience design, interaction design, brand development, and the creative process.
A deep attention to detail and a meticulous dedication to proper delivery.
A real passion for our craft: design, creativity, content storytelling and technology.
Expertise in Adobe CC – Photoshop, Illustrator, and InDesign. Knowledge in Adobe XD is a plus.
Ability to take creative direction and go through iterative rounds of revisions to deliver the best work.
Contributing to various projects and touching a wide range of clients.
Building engaging and visually compelling experiences for projects including websites, apps, emails, campaigns, banners, branding, presentations and more.
Progressing your skillsets during downtime to help improve the teams and individual status value.
Be a leader, putting the client and your team before yourself.
Vocalizing your opinions during meets to ensure great design ideas are in the forefront.
Build presentations, craft documentation, and deliver asset kits to developers and partners.
Sr. Data Analyst
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TECHNOLOGY
Sr. Data Analyst
DALLAS, TX
If any of these describe you and your love of data, we are looking to partner with you
- Highly technical
- Curious about pushing data beyond its current limits
- Hungry to learn more
- Want to look below the surface to understand the underlying data
- Looking to answer questions not traditionally asked of the data
- Love for solving problems
- Interested in automation and growing capacity
- Also focused on measuring data health
Bachelor’s degree in marketing, data sciences, business information systems and/or credentials and experience in database reporting, insights and analytic related fields
Advanced degree and/or relevant training a plus
Established understanding and experience of marketing databases, whether relational or non-relational/NoSQL
Experience with emerging data technologies like Hadoop and Spark a plus
Intermediate to advanced scripting experience for exploratory analysis, reporting development and diagnostics
Minimum 3 years of direct marketing related experience
Minimum 3 years of database reporting, ETL and/or data analysis required
Experience with marketing channel reporting, consumer loyalty programs, one-to-one marketing and/or customer insights is preferred
Ability to work within a project management system, managing workloads against established timelines
Experience in managing data integrity processes
Geospatial experience a plus
Marketing channel platform experience a plus (e.g. Adobe, SAS CI, Salesforce)
Ability to pivot quickly based on changes in analytical needs, be nimble
Active partner and collaborator in a team environment that delivers data-driven solutions
Constantly strives to exceed client expectations
Data ingestion, preparation and profiling
Performs deep data exploration analyses with thorough documentation, transparency and socialization, including assisting in the requirements gathering process
Develops, monitors, and constantly refines marketing reporting layers
Automated to ad hoc reporting development
Data steward, implementing practices that produce and maintain the highest levels of data quality and enrichment
Evaluates and recommends technologies and best data practices to support and advise client data strategies
Ability to efficiently integrate data and reporting into visualization and business intelligence platforms
Enhances client data with 2nd and 3rd party data
Incorporates QA measures at every turn, building and enforcing quality standards
Ability to self-manage against project deliverables and timelines
Interpret and communicate technical details
UX Senior Specialist
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CREATIVE
UX Senior Specialist
DALLAS, TX
We’re looking for someone with proven experience in User Experience with a love of data, design and technology to work with clients. This individual has a passion for solving complex business problems and an appetite for staying on top of the latest trends, platforms and information, along with the ability to pull analytics and translate those insights into best-in-class strategies and executions.
At Tandem Theory, our UX leads oversee user centric design teams in developing information architecture for websites, products, and online interactions including design strategy. As talented with visual design as they are tech savvy, they develop graphical user interface, graphic designs, and interaction patterns; apply colour theory and design principles to produce best aesthetics and ease of use; implement their knowledge of user centric design methodologies to determine product strategy, perform user acceptance tests, and even define and prioritize new features.
5+ years of user experience design at a digital agency or consulting firm
Background in design principles with a particular emphasis on digital across a variety of platforms (desktop, tablet, mobile) with a focus on mobile- first and channels (website, email, social)
Working knowledge of SEO practices and how they may impact site/application structure and design
Knowledge of, and experience with, but not limited to: Axure or other robust prototyping software, Illustrator, InDesign, Photoshop, HTML, CSS, Flash, and AfterEffects.
A proactive team player with a love of problem-solving and the confidence to take the lead and guide projects as necessary
Strong, professional written and verbal communication skills and the ability to articulate analytics behind ideas
Attention to detail, providing flawless client-facing artifacts
Prefers a fast-paced work environment and can pivot quickly – must be able to handle multiple tasks with changing priorities in a dynamic setting
Translate business system requirements into wireframes and interactive prototypes for responsive web designs
Develop wireframes and prototypes into front end ready design compositions and prepare mock-ups and UI related experiences as needed
Architect UI and widget components library for cross-team use
Represent the UX/CX discipline on collaborative projects both in-house and client facing
Act as a liaison for design team members and help evangelize and educate UX throughout the agency
Lead Journey Mapping exercises and projects to develop a holistic view of the customer experience
Research business and user requirements via client and stakeholder interviews
Translate qualitative and quantitative data into an actionable Journey Maps for clients
Understand Google Analytics and continuously optimize and tweak designs and wires based off of data to build the ultimate customer experience.
Stay on top of the latest breakthroughs, solutions, platforms and tools in order to translate those insights to maximize the work.
Understand and create POVs around emerging platforms and technologies
Media Director
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MEDIA
Media Director
DALLAS, TX
We are looking for innovative media director to create profitable, performance-driven media engagements for our clients. The candidate will be a creative, collaborative marketer with a firm understanding of digital media, traditional media, and performance measurement. This person will be responsible for providing the overall direction to our clients, managing overall campaign strategies, work with our Data Analysts, and drive growth for our clients.
10+ years of media experience.
A minimum of seven years of experience managing people, ideally leading a group or department.
General knowledge of all paid media tactics, including broadcast, print and digital.
Fluency with all digital media tactics, including programmatic, PPC, native and social.
Experience using media research, planning and buying tools.
Familiarity with leading media platforms, networks and tools.
Produce and develop multi-channel marketing strategies, in collaboration with Content Planners.
Present the agency’s media services and capabilities in new business pitches to prospective clients.
Develop and foster an environment in which the media team can best analyze media program results, identify areas for optimization and extract actionable insights.
Develop processes and foster accountability with team members and vendors.
Maintain contact with key media reps and internal account teams to ensure clear expectations.
Stay abreast of industry developments, trends and technological advances in media to ensure the agency stays competitive and ahead of the competition.
Sr. Copywriter
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CREATIVE
Sr. Copywriter
DALLAS, TX
Copywriters play an essential role in the conception and creation of compelling messaging, on-brand strategy and campaigns across multiple channels. They bring exceptional creative thought and craft output, developing and delivering projects from brief to end user.
The Senior Copywriter at Tandem Theory will approach every brief with fresh eyes. Avoiding familiar solutions, the Senior Copywriter will create and inspire work that is distinctive, effective and truly remarkable. You will craft exceptional copy and storytelling with some direction. You bring concepts to life with the power of language.
You have a compelling portfolio of work that demonstrates high quality copywriting and concepting within a variety of campaigns, projects and channels.
You exhibit strong time management skills.
You participate in brainstorms to generate concepts and solutions to project briefs.
You have strong presentation skills, both internally and client-facing when needed. We want you to produce great copy and be able to express your ideas clearly.
You have 5+ years of experience.
You are fearless, boundlessly creative and have a relentless attention to detail.
You have the ability to think strategically to ensure campaigns and concepts are on brand.
You have the ability and willingness to become a brand steward, upholding brand guidelines and become a fountain of knowledge about your respective projects and clients.
You have the ability to adapt your writing style to a variety of brands.
You have a passion for our craft: culture, design, creativity, and technology.
Implementing a combination of strategic and conceptual copywriting skills.
Crafting creative, on-strategy copy for campaigns across multiple channels including, but not limited to direct mail, emails, landing pages, digital banners, web, mobile.
Exhibiting strong collaborative and communication skills with both client and various teams within Tandem Theory.
Managing multiple projects and timelines in a fast-pace environment (a must).
Working in close partnership with the Creative Director, art directors and designers to ensure all projects are delivered on- time and on-strategy.
Progressing your skill sets during downtime to help improve the teams and individual status value.
Maintaining a flexible work schedule, as weekend and extended workdays are sometimes necessary.
Full time Accountant
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ACCOUNTING
Full time Accountant
DALLAS, TX
The accountant will support Tandem Theory’s chief financial officer with various general accounting tasks, that could Include accounts payable, accounts receivable, collections, reconciliations, and special projects.
2-5 years accounting experience
Prior experience In accounting with a marketing agency
Excellent communicator, self-driven to make great things happen
Impeccable organizational skills and attention to detail, able to think clearly and act decisively in a complex, rapid paced environment
Capability to effectively problem-solve and prioritize deliverables
Flexibility and willingness to provide finance support and assistance where needed
Flexibility and willingness to provide facilities and HR support where needed
Strong verbal and written communication skills across varying levels of interactions
Willingness to suggest changes to any process, tool or practice in the interest of improving efficiency or effectiveness
Experience using Microsoft Office suite
Advanced skills working in Excel
Experience working with Quickbooks Online
Bachelor’s degree in accounting or finance required
Business Analyst
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BUSINESS TECH
Business Analyst
DALLAS, TX
We’re looking for a Business Analyst to work closely with every team on a variety of projects from inception to completion. The right business analyst understands, documents, and tracks our clients’ business needs and requirements throughout the project life-cycle. They pull off this crucial part of the process by participating in (and frequently facilitating) internal work sessions and stakeholder interviews; they analyze requirements, create functional specifications, user scenarios, and process flow diagrams.
BAs have a strong understanding of the lifecycle of web development and use that to foster communication between technical and non-technical audiences ensuring technology solutions fulfill the client’s business needs.
5+ years of experience, with the ability to be the communication bridge between user experience and technology
A proactive team player with a love of problem-solving and the confidence to take the lead and guide projects as necessary
Attention to detail, providing flawless client-facing artifacts
Working knowledge of mainstream web solutions such as web analytics, content management, web search, campaign management, ecommerce, etc.
A focus on details, impeccable organizational skills and an extremely high regard for quality control
Write business and functional requirements by applying experience and understanding of use case modeling.
Manage large-scale engagements with multiple work streams and teams and the ability to interact with clients of all levels and industry backgrounds.
Evaluate the performance of a business solution, identify opportunities for improvement and refine requirements for future releases.
Project Manager
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BUSINESS TECHNOLOGY
Project Manager
DALLAS, TX
The project manager will lead a multidisciplinary team of strategists, marketers, content planners, developers, designers, writers and strategists to deliver integrated marketing projects to our clients. To be a Tandem Theory project manager, you should be a creative, collaborative leader with a firm understanding of digital marketing and be wired with excellent organizational skills. You will work within the digital services offering and directly with the client delivery team to execute on a range of tasks that deliver a quality product and adhere to Tandem Theory process standards. You will translate project requests into actionable deliverables, tracking each of them in our project management tool and seeing them through from creation to completion. You will serve as the front line with clients in the communication and delivery of work within the required timeline and budget.
3-5 years’ project management experience in a digital marketing agency
Exceptional planning, budgeting, and resource management capability – you need to be able to create a project plan and manage the team to deliver quality work on time and on budget
Excellent communicator, self-driven to make great things happen
Top notch written and verbal communication skills
Impeccable organizational skills and attention to detail, able to think clearly and act decisively in a complex, rapid paced environment
Effectively problem-solve and prioritize both individual and team tasks
Flexibility and willingness to provide support and assistance where needed
Identify and follow up on unclear or incomplete requests
Validate and document completed requests
Flag and follow up until incomplete requests are completed
Keep documents up-to-date through multiple rounds of revisions
Maintain a standardized workflow
Take accurate notes in meetings and client interactions
Thrive in an entrepreneurial culture where creativity and execution are both highly valued
Strong verbal and written communication skills across varying levels of interactions
Willingness to suggest changes to any process, tool or practice in the interest of improving efficiency or effectiveness
Experience using Microsoft Office suite within the Mac platform
Bachelor’s degree in related field preferred
Collaborate with internal cross-channel strategist and other stakeholders to define deliverables on client projects
Craft project plans on client projects, including goals (and measurements), deliverables, and associated activities and calendar
Manage internal cross-functional project teams
Maintain day to day project relationship with clients
Provide reporting and analysis on project or initiative to Tandem and client stakeholders
Identify resources required, assign responsibilities and manage the project team to ensure successful completion of projects
Manage account-related meetings including weekly account status meetings, internal reviews, creative presentations, etc.
Collaborate with the solutions planner and discipline leads on creation of statement of works (SOWs)
Consistently deliver within approved strategy and approach, client objectives and goals, scope, on budget and on schedule, while maintaining the expected level of quality through every step of the delivery process
